☎️Received calls: 4085
⌛Average queue time: 2m 30s
🗓️Total number of appointments: 8079 – 3983 face to face; 694 telephone; 3337 online; 763 same day appointments; 65 home visits
❌DNAs (Did not attend): 166
Patients with multiple DNAs – 19
Total number of patients who did not attend an appointment – 136
Please ensure that you cancel your appointment if you don’t need it or you’re not able to attend. You can cancel your appointment by visiting our website, by using the link in your appointment reminder message, on the NHS App or by calling us.
💻Number of forms submitted on our website: 3628 – top 3 forms were:
- Get help for any health problem – 2104
- Repeat prescription request – 933
- Request an appointment with a Nurse – 143