☎️Received calls: 4254
⌛Average queue time: 02m 15s
📅Total number of appointments: 5590 – 2599 face to face; 393 telephone; 2598 online; 473 same day appointments
❌DNAs (Did not attend): 132
Patients with multiple DNAs – 22
Total number of patients who did not attend an appointment – 105
Please ensure that you cancel your appointment if you don’t need it or you’re not able to attend. You can cancel your appointment by visiting our website, by using the link in your appointment reminder message, on the NHS App or by calling us.
💻Number of forms submitted on our website: 3374 – top 3 forms were:
- Get help for any health problem – 2098
- Repeat prescription request – 778
- Request an appointment with a Nurse – 142