In May 2024, 96.4% of patients thought that their experience with our service was Very Good or Good!
Here are some snippets of some of the feedback we had from our patients:
“Staff are always polite, helpful and do the best they can for you.”
“As usual, excellent service and the staff are very helpful. It’s very useful that you get a text message to remind you of your appointment.”
“The receptionist was very polite and helpful, I got through quickly and got an appointment for my son at a later time when I finished work. The Dr was also so lovely and informative, very thorough and friendly. When I called for a general question the day before I thought the call back service was a brilliant idea.”
“As always the reception staff are helpful and nice, the medical staff listen to you and are caring and sympathetic KMP is a top notch practice.”
Thank you for taking the time to complete the Friends and Family questionnaire. We value your feedback and we strive for continuous improvement of our surgery.