Friends and Family Test April 2024

In April 2024, 90.3% of patients thought that their experience with our service was Very Good or Good!

Here are some snippets of some of the feedback we had from our patients:

“I have been with Kingswinford Medical Practice years and cannot fault them.”

“The nurse explained everything she was doing. The whole experience was very professional.”

“New telephone system much better at giving patients information. Staff always pleasant and efficient.”

“Doctors I have seen are very knowledgeable and efficient. I feel it a privilege to belong to this practice.”

“Everything during the consultation was explained in great detail. I left knowing all my health issues had been dealt with and plans for what to do if the medication doesn’t work. Very professional service.”

We’d like to thank our patients for taking the time to complete the Friends and Family questionnaire. Your feedback is very important and we are always trying to improve our service.