In recent weeks we have noticed an increase in the level of abuse our receptionists are receiving.
We will not tolerate such behaviour.
We understand your frustrations. We know there are a limited number of appointments available and we appreciate that our phone lines are extremely busy with people booking vaccine appointments, so you are having to wait longer to have your call answered, but please do not take it out on our reception team.
Please be kind, treat others how you would like to be treated.