Practice News…

Tags: DNAs

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KMP Admin

MJOG Messenger

As you may know we send out text messages to patients to remind them of their appointments.

If they are unable to attend they can reply "CANCEL", this then cancels the appointment, avoiding a DNA appointment and cost to the NHS. This also saves the Practice and the patients time as patients don’t have to ring.

We also send out text messages to gather information, such as smoking status, and to invite patients to attend clinics e.g. flu vaccination.

If you have a smartphone you can now download an app called MJOG messenger free of charge. This will notify you that you have an appointment, you can also cancel in the same way as text messages but there is no charge for you to do this.

Eventually we will be sending out other communications such as questionnaires etc, if we need this to update your records, this will save time as it will automatically save into your records .

Please visit http://www.mjog.com/messenger for more information.

KMP Admin

DNAs - August 2019

In the month of August 2019 patients booked a total of 2,758 appointments with our GPs and nurses. 97% of those patients attended their appointment - thank you!

However, the remaining 3% did not arrive for their appointment. If these appointments had been cancelled we could have offered another 84 appointments to other patients

Please remember to cancel your appointment if it is no longer required or you are no longer able to attend. There are several ways to cancel appointments:

  1. Contact a member of our reception team on 01384 271241 option 1
  2. Respond CANCEL to your appointment reminder
  3. Cancel the appointment through patient online services (if you are not already registered for this service, please speak to a member of our reception team)
KMP Admin

Missed Appointments - February

In the month of January, there were 118 missed appointments with our of the GP’s, Nurses or other Services. Please can you remember to cancel your appointment if its no longer required or you cannot attend. This allows the appointment to be re-booked and therefore it can be used by another patient who needs to see a clinician. (See information below) There are several ways to cancel appointments; Respond CANCEL to your appointment reminder, you can register for online services (which you can register for at reception or you can ring the surgery.

KMP Admin

Missed Appointments - January

In the month of January, there were 163 missed appointments with on of our of the GP’s, Nurses or other Services. Please can you remember to cancel your appointment if its no longer required or you cannot attend. This allows the appointment to be re-booked and therefore it can be used by another patient who needs to see a clinician. (See information below) There are several ways to cancel appointments; Respond CANCEL to your appointment reminder, you can register for online services (which you can register for at reception or you can ring the surgery.

KMP Admin

Missed Appointments - December 2018

In the month of December, there were 156 missed appointments with our of the GP’s, Nurses or other Services. 

Please can you remember to cancel your appointment if its no longer required or you cannot attend. This allows the appointment to be re-booked and therefore it can be used by another patient who needs to see a clinician.

There are several ways to cancel appointments including replying CANCEL to your SMS appointment reminder. You can register for online services at reception or you can ring the surgery.



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  • Advice (4)
  • App (2)
  • Appointments (9)
  • Ask NHS (1)
  • Corona Virus (2)
  • DNAs (15)
  • MJOG (2)
  • News (16)
  • Privacy (1)
  • Services (1)
  • Staff (6)
  • Technology (2)
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  • let's get healthy (1)
  • smoking (1)
  • wellness (1)
  • Kingswinford Medical Practice

    The Health Centre
    Standhills Road
    Kingswinford
    West Midlands
    DY6 8DN

    Tel: 01384 271 241
    Fax: 01384 297 530


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