☎️Received calls: 4297
⌛Average queue time: 02m 33s
🗓️Total number of appointments: 6188 – 2885 face to face; 453 telephone; 2850 online; 688 same day appointments
❌DNAs (Did not attend): 86
Patients with multiple DNAs – 6
Total number of patients who did not attend an appointment – 78
Please ensure that you cancel your appointment if you don’t need it or you’re not able to attend. You can cancel your appointment by visiting our website, by using the link in your appointment reminder message, on the NHS App or by calling us.
💻Number of forms submitted on our website: 3750 – top 3 forms were:
- Get help for any health problem – 2314
- Repeat prescription request – 931
- Request an appointment with a Nurse – 140