☎Received calls: 4419
⏳Average queue time: 2m 30s
📆Total number of appointments booked: 5292 – 2333 face to face; 439 telephone; 2520 online.
❌DNAs (Did not attend): 99 – please ensure that you cancel your appointment if you don’t need it or you’re not able to attend. You can cancel your appointment by visiting our website, by using the link in your appointment reminder message, on the NHS App or by calling us.
💻Number of forms submitted on our website: 3505 – top 3 forms were:
- Get help for any health problem – 2021
- Repeat Prescription Request – 926
- Request an appointment with a Nurse – 159