Aug 12, 2017
Dudley patients are now invited to download and register with the Ask NHS app.
Details of the app are now announced to callers of NHS111, as an alternative to the telephone line. Patients can interact with the app's Virtual Nurse, Olivia; by answering questions on their health condition they are then directed to the appropriate healthcare, or receive a call back from a clinician within the Integrated Urgent Care Service's Clinical Hub.
Aug 12, 2017
Within our Practice we send out text messages to patients to remind them of their appointments. If they are unable to attend they can reply CANCEL this cancels the appointment therefore avoiding a DNA appointment and cost to the NHS. This also saves the Practice and the patients time as patients don't have to ring. We also send out text messages to gather information such as smoking status, and to invite patients to attend clinics e.g. flu vaccination.
From the end of June if you have a smartphone you can now download an app called MJOG messenger. This will notify you that you have an appointment, you can also cancel in the same way as text messages but there is no charge for you to do this. Eventually we will be sending out other communications such as questionnaires etc, if we need this to update your records, this will save time as it will automatically save into your records.
Please visit www.mjog.com/messenger to find out how to download the app.